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Frequently Asked Questions

Sign-up

I'm having trouble signing up. What's wrong?
Here are a few things to keep in mind when filling out the sign-up form:

Make sure your password is at least 7 characters long
Make sure you check the box that says "I have read and agreed to the Terms of Service agreement"
Make sure all of the boxes have turned from red to gray before you click "Continue." If the any boxes are still red, that means you haven't filled them in correctly.
The "License Code" and "Promo Code" fields are not required. Only use these fields if you have a valid License Code (if your school purchased a site license) or Promo Code (for a free trial).

Billing

Who handles the billing of my credit card?
All credit card information is handled through Paypal, a secure third party site. ClassPress.com does not save your credit card information and you will never be billed more than the initial sign-up fee.

Will my credit card be automatically re-billed at the end of my subscription?
No. At the end of your subscription period you will be prompted to renew your account, but you will never be automatically billed.

Can I purchase a site-license for my school?
Yes! Multi-user licenses are available. Click here for more information.

General

How can I use blogging in my classroom?
There are many ways! Click here to learn more.

Can all of my students use ClassPress?
Yes! Every teacher account includes the ability to create an unlimited number of classes and student accounts.

Can my students see other students' blogs?
By default, students are limited to viewing your blog and blogs for students in their class. You can also allow students from one class to see blogs for another class.

Can I allow my students to see blogs from another teacher's class?
Yes! You can invite another teacher to be your "Buddy" which will allow you to share blogs with his/her classes. You can have an unlimited number of buddies.

I don't want students' blogs to be available for all to see until I approve it. Can I do that?
Yes! You can control that option for each individual class.

Does ClassPress include content filtering?
Yes! ClassPress has content filtering that automatically censors language to prevent your students from creating and viewing inappropriate content. Our filter is constantly updated, so if you find something inappropriate that is not blocked and should be, please let us know!

Does ClassPress have advertisements?
No! Unlike free blogging web sites, ClassPress does not contain advertisements that slow down and distract from the content of your blog.

Technical

Can I use ClassPress with any web browser?
ClassPress currently supports Microsoft Internet Explorer 6 and higher as well as Mozilla Firefox 1.5 and higher. Other browsers may work but some features may be unavailable.

Does ClassPress require any browser plugins?
No! ClassPress does not require any third-party browser plugins for most functionality, so you can be assured that it will always work the first time on any supported web browser. (Creating journals requires Adobe Reader)

Can I use other programs to access blogs?
Yes! ClassPress is RSS-enabled. You can subscribe to blogs using any RSS news reader by clicking on the icon on any blog entry. RSS stands for Really Simple Syndication. It allows you to aggregrate news and blogs from any number of web sites into one program or interface. Most modern web browsers such as Internet Explorer 7 and Mozilla Firefox include the ability to read and subscribe to RSS feeds.

Need help?
You can ask us a question using the online help form by clicking on the button below. We will respond to your question as soon as possible.